CATaskKit provides Attendly, a cloud-based software service (SaaS). This policy explains how the service is delivered. It also serves as our "Shipping & Delivery" policy for payment-gateway purposes.
1. What you receive
On signing up, you receive online access to the Attendly platform — the web admin console at attendly.cataskkit.in and the employee mobile app — under the plan you select.
2. When access is provisioned
- Free plan: activated immediately when you create your Workspace.
- Paid plan / add-on: activated automatically and immediately after your payment is successfully verified through Razorpay. Your seat cap (and the reimbursements add-on, if purchased) is raised right away for your 1-year period.
In the rare event a payment succeeds but activation does not complete (for example, if the page closed mid-payment), a server-side confirmation reconciles the order, typically within a few minutes. If access is not reflected, contact us and we will resolve it promptly.
3. How you access the service
- Web: any modern browser at attendly.cataskkit.in.
- Mobile: the Attendly Android app for employees.
- Owners and HR receive the admin console; managers and employees receive the views appropriate to their role.
4. Account communications
Service emails (sign-up confirmation, password resets, team invites, payment receipts) are sent to the email address on your account. Please ensure it is valid and check your spam folder if you do not see them.
5. Service availability
The service is available 24×7, subject to scheduled maintenance and circumstances beyond our reasonable control. We aim to give advance notice of any planned downtime.
6. Need help?
If you have not received access after a successful payment, email info@cataskkit.com with your Workspace name and payment reference. See also our Refund & Cancellation Policy and Contact page.